Johannes Michael Mertens
As a retail professional, Johannes Michael Mertens advises equestrian sports shops, among others. Organisational standards, merchandise management, sales techniques, motivation and many other topics are on the agenda of the textile business economist BTE from Düsseldorf. But Mertens has a lot more to offer than just theory - as department manager at Harrods in London, he has also been able to gain practical experience.
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